Details
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Bug
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Resolution: Unresolved
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High
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None
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None
Description
Description:
After the Supervisor allocates outbound calls to the Associate, ANM, and MO through the Supervisor login, there is a delay in the reflection of Mother and Child records. The records take 2 to 3 minutes to appear, which is causing inefficiencies in handling these calls.
Steps to Reproduce:
Supervisor allocates outbound calls to Associate, ANM, and MO.
Associate, ANM, and MO check their respective logins.
Observe that the Mother and Child records take 2-3 minutes to reflect in their dashboards.
Expected Result:
The Mother and Child records should appear immediately after allocation.
Actual Result:
There is a delay of 2-3 minutes before the records are visible.
Environment:
Application: ECD (Early childhood development)
Module: Associate, ANM and Medical officer Module
User Roles: Supervisor, Associate, ANM, MO
Browser/Device: - Google Chrome
Attachments:
Additional Information:
This issue is affecting the productivity of the Associate, ANM, and MO in handling their assigned outbound calls.