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  1. AMRIT
  2. AMM-989

Mother and Child Records Reflecting Late in Associate, ANM, and MO Logins

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: High High
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    Description

      Description:

      After the Supervisor allocates outbound calls to the Associate, ANM, and MO through the Supervisor login, there is a delay in the reflection of Mother and Child records. The records take 2 to 3 minutes to appear, which is causing inefficiencies in handling these calls.

      Steps to Reproduce:

      Supervisor allocates outbound calls to Associate, ANM, and MO.
      Associate, ANM, and MO check their respective logins.
      Observe that the Mother and Child records take 2-3 minutes to reflect in their dashboards.
      Expected Result:
      The Mother and Child records should appear immediately after allocation.

      Actual Result:
      There is a delay of 2-3 minutes before the records are visible.

      Environment:

      Application: ECD (Early childhood development)
      Module: Associate, ANM and Medical officer Module
      User Roles: Supervisor, Associate, ANM, MO
      Browser/Device: - Google Chrome
      Attachments:

      Additional Information:
      This issue is affecting the productivity of the Associate, ANM, and MO in handling their assigned outbound calls.

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              balamurugan.kariyaraj@piramalswasthya.org Balamurugan Kariyaraj
              rohit.jayaraman@piramalswasthya.org Rohit Jayaraman
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              Dates

                Created:
                Updated: