Details
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Story
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Resolution: Done
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Medium
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None
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None
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8
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AMRIT Sprint 13, AMRIT Sprint 14, AMRIT Sprint 15, AMRIT Sprint 16, AMRIT Sprint 17, AMRIT Sprint 18, AMRIT Sprint 19, AMRIT Sprint 23, AMRIT Sprint 24, AMRIT Sprint 26
Description
To check the feasibility in ECD application of allocating language specific data to Associate/ANM
Attachments
Issue Links
- blocks
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AMM-595 ECD Report Update & Change Request
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- Closed
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- relates to
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AMM-903 Associate Closure: Add a dropdown "Preferred Language"
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- Closed
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AMM-904 Associate Closure: Integrate API for fetching mapped languages
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- Closed
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AMM-908 Call Allocation: Integrate API for fetching agent list
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- Closed
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AMM-909 Call Allocation: Integrate API to extract Low Risk Count
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- Closed
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AMM-913 Call Reallocation & Call Unallocation: Integrate API for fetching agent list
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- Closed
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AMM-917 ANM Closure: Add a dropdown
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- Closed
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AMM-918 ANM Closure: Integrate API to fetch language master
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- Closed
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AMM-950 UI update for call closer page flow
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- Closed
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AMM-951 API update for call closer page flow
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- Closed
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AMM-906 Call Allocation: Add a dropdown "Preferred Language"
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- Closed
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AMM-907 Call Allocation: Integrate API for fetching language master
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- Closed
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AMM-910 Call Allocation: Request object changes
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- Closed
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AMM-911 Language wise Call Reallocation & Call Un-allocation
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- Closed
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AMM-912 Call Reallocation & Call Unallocation: Integrate API for fetching language master
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- Closed
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AMM-914 Call Reallocation & Call Unallocation: Add "preferredLanguage" param
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- Closed
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AMM-915 Call Reallocation: Add "preferred language" param
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- Closed
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AMM-916 Call Unallocation: Add "preferred language" param
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- Closed
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AMM-919 ECD close call API change - Update "Preferred Language"
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- Closed
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AMM-920 Create a new API for fetching agent list according to roleId and language
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- Closed
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AMM-921 Create an API to extract Low Risk Count according to Preferred Language
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- Closed
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AMM-922 Modify "callAllocation/allocateCalls API" - Add "preferredLanguage" param
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- Closed
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AMM-923 Modify "callAllocation/getAllocatedCallCountUser" API
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- Closed
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AMM-924 Modify "callAllocation/reAllocateCalls" API - Add "preferredLanguage" param
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- Closed
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AMM-925 Modify "callAllocation/moveToBin" API - Add "preferredLanguage" param
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- Closed
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AMM-926 Addition of "preferredLanguage" column
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- Closed
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