Dashboard Count Not Syncing Across Devices & Data Not Available After Down Sync

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    • Type: Bug
    • Resolution: Done
    • Priority: High
    • 1.1
    • Affects Version/s: None
    • None

      Data inconsistency observed across devices and during down sync scenarios.

      1. Cross-Device Dashboard Issue:
        • When a beneficiary is examined from one device, dashboard count updates correctly on that device.
        • However, on another device, dashboard shows 0 counts even after refresh.
      2. Down Sync Issue (Uninstall & Reinstall):
        • After uninstalling and reinstalling the application (down sync scenario), previously entered data is not fetched back.
        • Dashboard and related data appear blank or missing.

      Steps to Reproduce:

      Case 1: Cross-Device Sync

      1. Login on Device 1.
      2. Perform beneficiary examination.
      3. Verify dashboard count updates.
      4. Login on Device 2.
      5. Navigate to Dashboard → Click Refresh.
      6. Observe counts.

      Case 2: Down Sync Issue

      1. Perform data entry (beneficiary, screening, etc.).
      2. Uninstall the application.
      3. Reinstall and login again.
      4. Perform data sync.
      5. Check dashboard and data availability.

      Expected Result:

      • Dashboard should show consistent counts across all devices.
      • Data should sync properly in real time or after refresh.
      • After reinstall (down sync), all previously synced data should be available.

      Actual Result:

      • Dashboard shows 0 counts on other devices.
      • Data not synced across devices.
      • After reinstall, data is not available / not fetched.

         
       

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              Assignee:
              Nidhi Saini
              Reporter:
              Puneet Sharma
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                Created:
                Updated:
                Resolved: