Real-Time Sync Issue - Beneficiary Not Visible in Counsellor Module on Other Device After Status Update

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    • Type: Bug
    • Resolution: Done
    • Priority: High
    • 1.1
    • Affects Version/s: None
    • None

      Data is not syncing in real time across devices.

      When a Nurse updates a beneficiary status (e.g., moves beneficiary to Confirmed TB case), the updated beneficiary is not immediately visible in the Counsellor module when accessed from another device.

      Steps to Reproduce:

      1. Login as Nurse on Device 1.
      2. Move a beneficiary to Confirmed TB case.
      3. Login as Counsellor on Device 2.
      4. Navigate to Counsellor module / beneficiary list.
      5. Check for the updated beneficiary.

      Expected Result:

      • Beneficiary should be visible instantly (real-time) in Counsellor module across devices.
      • Data should remain consistent for all logged-in users.

      Actual Result:

      • Beneficiary is not visible in Counsellor module on another device.

           

        1. image-2026-06-28-18-54-44-292.png
          173 kB
          Nidhi Saini
        2. image-2026-06-28-18-55-02-722.png
          155 kB
          Nidhi Saini
        3. image-2026-07-06-12-12-24-049.png
          59 kB
          Nidhi Saini
        4. image-2026-07-06-12-15-25-017.png
          93 kB
          Nidhi Saini

              Assignee:
              Nidhi Saini
              Reporter:
              Nidhi Saini
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                Created:
                Updated:
                Resolved: