User ID 9957038647 – Name, Village & DOB Correction Request with Data Mismatch Observation

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    • Type: Task
    • Resolution: Unresolved
    • Priority: Highest
    • 2.10
    • Affects Version/s: None
    • HWC Mobile App
    • Prod

      User ID: 9957038647

      ASHA Details:

      • Incorrect Name: Minjora Begum
      • Correct Name: Minjuwara Parbin
      • Incorrect Village Name: Kharpuri Habi
      • Correct Village Name: Kharpuri Chapari Habi
      • Incorrect Date of Birth: 23/08/1988
      • Correct Date of Birth: 30/12/1995

      The name, village, and DOB correction change request has been received from the OPS Darrang team.

      While verifying the issue, I tried logging into this particular ID on my mobile device. However, the data is showing:

      • Household: 2
      • All Beneficiary: 8

      But on the ASHA mobile device, the data is showing:

      • Household: 253
      • All Beneficiary: 1032

      For reference, screenshots from both the ASHA mobile and my mobile login have been attached for detailed verification.

      I have already connected with venkatesh.bojja@piramalswasthya.org , and confirmed that the data is correct as per the ASHA screenshot. Additionally, we have discussed this issue with nikhil.ananda@piramalswasthya.org amrit.db@piramalswasthya.org saurav.mishra for further investigation.

      Kindly check and resolve the data mismatch issue.

      Note:- Required Logs file already shared by Nikhil in teams

      CC: mithun.james@piramalswasthya.org virendra.kumar@piramalswasthya.org syed.saleem@piramalswasthya.org 

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              Assignee:
              Saurav Mishra
              Reporter:
              Pranab Jyoti Sharma
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                Created:
                Updated: