1) For your kind information that ECD outbound call records are not showing in Amrit application on specific dates are-15th,16th,19th, 20th, 26th, 27th, 28th and 29th June’24.
In Czentrix record is there but in Amrit record is not there, PFA screenshot for your reference.

Agent name -Nikki Kumari (Login Id-2041).

2) I am unable to find the outbound call audit for June 4th, 2024, for HAO Anjali Kumari (2093).
I kindly request that you look into this issue.

balamurugan.kariyaraj@piramalswasthya.org Please add issue in next sprint.