AMRIT: Video Consultation setup in ECD APP

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    • Type: Story
    • Resolution: Unresolved
    • Priority: Highest
    • 3.7.0
    • Affects Version/s: None

      As a ANM/MO using the ECD app, I want to instantly generate a secure video consultation link via AMRIT when needed, so that I can connect with a  beneficiary in real-time without waiting for pre-scheduled slots.

      Acceptance Criteria:

      Real-Time Link Generation:

      • User taps “Start Video Consultation” in the app.
      • A secure AMRIT video link is generated instantly via API.
      • Link is valid only for the duration of the session and tied to authenticated users.

      Secure Authentication:

      • Only logged-in and verified users can initiate or join sessions.
      • Each session has a unique ID to prevent reuse or external access.{}

      In-App Video Integration:

      • Video opens within the app (preferred) or seamlessly redirects to AMRIT’s web/mobile video interface.
      • User can follow the existing questioner to complete the ECD app flow.
      • Call closure will work as it works with audio calls 

       

      https://pmp.piramalswasthya.org/confluence/display/AMRIT/Video+counselling+tool+in+all+service+lines 

      Integration Tasks:

      • Integrate with AMRIT’s real-time video API.
      • Implement session status.
      • Ensure end-to-end encryption and session timeout logic is handled.
      • Optional: Enable voice-only fallback in low bandwidth situations.
      • Call will drop from CTI & Session will continue with Video call

              Assignee:
              Deep Shikha
              Reporter:
              Shashank Kharkwal
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                Created:
                Updated: