SMS not received on mobile number for prescription from MO module

XMLWordPrintable

    • Type: Bug
    • Resolution: Done
    • Priority: Medium
    • 3.6.1
    • Affects Version/s: None
    • None
    • AMRIT Sprint 52, AMRIT Sprint 53
    • 104
    • UAT

      After generating a prescription from the MO module, the SMS notification is not being delivered to the beneficiary’s registered mobile number. 

      Steps to Reproduce

      1. Log in to the application as MO.
      1. Open a beneficiary record.
      1. Create and submit a prescription.
      1. Ensure a valid mobile number is available.
      1. Check the beneficiary’s mobile phone for SMS.

      Expected Result

      An SMS containing the prescription details should be sent to the beneficiary’s registered mobile number.

      Actual Result

      No SMS is received on the mobile number after prescription is generated.

        1. image-2026-01-13-18-23-42-541.png
          104 kB
          Deep Shikha
        2. Screenshot from 2026-01-19 16-00-04.png
          83 kB
          Sneha Unki
        3. Screenshot from 2026-01-19 16-02-42.png
          137 kB
          Sneha Unki
        4. image-2026-01-20-12-30-48-604.png
          45 kB
          Deep Shikha

              Assignee:
              Deep Shikha
              Reporter:
              Deep Shikha
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: