104 Supervisor--Training Resource creation failing and existing attachments not opening

XMLWordPrintable

    • Type: Bug
    • Resolution: Done
    • Priority: High
    • 3.6.0
    • Affects Version/s: None
    • None
    • 104
    • UAT

      Attachments in Training Resource List(Activities–> Communication) are not opening — system shows connection error, and file upload to KM server is failing. New Training Resource submission is also not working.


      Description:

      Two issues are observed in the Training Resource module:

      1️⃣ Attachments Not Opening

      • Clicking on any attachment in the Training Resource List results in a browser error:
        ERR_CONNECTION_TIMED_OUT / cannot reach server
      • File does not open or download.

      2️⃣ File Upload & New Resource Submission Failing

      • When creating a new training resource and clicking Submit, system shows error:
        “File upload to KM server failed. Please try after some time”
      • New resource is not created.

        1. image-2025-12-12-17-06-01-407.png
          17 kB
          Pratiksha Pandey
        2. image-2025-12-12-17-06-24-403.png
          17 kB
          Pratiksha Pandey
        3. image-2025-12-12-17-06-40-421.png
          31 kB
          Pratiksha Pandey
        4. image-2025-12-15-14-25-04-609.png
          316 kB
          Sneha Unki
        5. image-2025-12-15-18-21-40-563.png
          21 kB
          Pratiksha Pandey
        6. image-2025-12-15-18-22-00-791.png
          16 kB
          Pratiksha Pandey

              Assignee:
              Pratiksha Pandey
              Reporter:
              Pratiksha Pandey
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: