Session Error Occurs on First Login Attempt

XMLWordPrintable

    • Type: Bug
    • Resolution: Unresolved
    • Priority: High
    • 3.5.1
    • Affects Version/s: None
    • None
    • AMRIT Sprint 44, AMRIT Sprint 45, AMRIT Sprint 46
    • HWC Web App
    • UAT

      When attempting to log in to any application (HWC, MMU, etc....) users encounter the following error on the first login attempt: Session error. Please try again later. However, upon retrying the login (second attempt) or put the credentials and wait for 10-15 seconds and then click on login button, the login is successful without any issues.

      Steps to Reproduce:

      1. Navigate to the login page: https://uatamrit.piramalswasthya.org/aam/#/login

             2. Enter valid credentials and attempt to log in.

             3.  Observe the error message: "Session error. Please try again later."

             4. Retry login using the same credentials.

             5. Login is successful on the second attempt.

             6. Enter valid credentials and wait for 10-15 seconds attempt to log in.

             7. Login is successful.

      Expected Result:
      User should be able to log in successfully on the first attempt.

      Actual Result:
      Login fails with a "Session error" on the first attempt and succeeds on the second.

       

       

            Assignee:
            Balamurugan Kariyaraj
            Reporter:
            Deep Shikha
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated: