Unable to Allocate Calls to Associates When Language is Selected in Supervisor Screen

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    • Type: Bug
    • Resolution: Done
    • Priority: Highest
    • 3.2.0
    • Affects Version/s: None

      Supervisors are currently unable to allocate calls to associates when a specific language is selected on the supervisor screen. The allocation process does not proceed or fails silently.

        1. image-2025-06-05-12-48-00-451.png
          103 kB
          Shashank Kharkwal
        2. image-2025-06-26-15-51-22-002.png
          69 kB
          Karyamsetty Helen Grace
        3. image-2025-07-02-14-43-42-626.png
          186 kB
          Deep Shikha

              Assignee:
              Deep Shikha
              Reporter:
              Shashank Kharkwal
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                Created:
                Updated:
                Resolved:

                  Estimated:
                  Original Estimate - 1 day, 4 hours
                  1d 4h
                  Remaining:
                  Remaining Estimate - 1 day, 4 hours
                  1d 4h
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