Unable to Allocate Calls to Associates When Language is Selected in Supervisor Screen

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Highest
    • 3.2.0
    • Affects Version/s: None

      Supervisors are currently unable to allocate calls to associates when a specific language is selected on the supervisor screen. The allocation process does not proceed or fails silently.

        1. image-2025-06-05-12-48-00-451.png
          image-2025-06-05-12-48-00-451.png
          103 kB

            Assignee:
            Karyamsetty Helen Grace
            Reporter:
            Shashank Kharkwal
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              Created:
              Updated: