In the CRM Report section, under Call Type Reports, users are experiencing two main issues:

1. The report download takes an unusually long time to complete.

1. There is no confirmation message or pop-up indicating that the report has been successfully downloaded.

Expected Behavior:

• Reports should download within an acceptable timeframe (a few seconds to under a minute depending on size).

• Upon successful download, a message or pop-up should be displayed:
  “Report downloaded successfully.”

Actual Behavior:

• Users report excessive wait times for downloads.

• No feedback or confirmation is provided after the download completes.

Steps to Reproduce:

1. Navigate to the CRM Report section under report.

1. Then open Call Type Reports.

1. Attempt to download a report.

1. Observe the slow download and the absence of a confirmation message.