App Update Failure: Unable to Upgrade from v2.0.43 to 2.1.1 (Shows "App Not Updated" Alert)

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: High
    • 2.1
    • Affects Version/s: None
    • None
    • STOP TB Sprint 6

      When attempting to update the application from an older version (v2.0.43) to a newer version (v2.1.1), the update process fails.

      Instead of installing the new build, the system displays an "App Not Updated" alert, preventing users from upgrading to the latest version.

      Than first we uninstall the older version and than install the latest version.

        1. 2.1.1_DownGrade_ScreenShot.png
          141 kB
          Ashutosh Gupta
        2. image-2026-08-25-10-51-16-532.png
          101 kB
          Nidhi Saini
        3. image-2026-08-25-10-51-31-718.png
          67 kB
          Nidhi Saini
        4. Screenshot from 2026-08-26 11-36-20.png
          362 kB
          Ashutosh Gupta

              Assignee:
              Ashutosh Gupta
              Reporter:
              Nidhi Saini
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                Created:
                Updated: