TrueNat Result Status & View Result Issues – Incorrect Status Handling and Blank Result

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: High
    • 2.0
    • Affects Version/s: None
    • None

      There are two major issues in the TrueNat flow related to result status handling and result display:

      Issue 1: Incorrect Status Before Result Generation

      Steps to Reproduce:

      1. Navigate to Referral  → TrueNat.
      2. Select a beneficiary.
      3. Submit TrueNat test details.
      4. check the beneficiary card after sometimes.

      Expected Result:

      • Since TrueNat results take ~1 hour, status should show:
        • “Fetching Result” (as per DB)
        • Button should indicate processing (not result-related action)

      Actual Result:

      • UI shows:
        • “Result Unavailable” OR incorrect actionable state
      • While in DB, status is correctly marked as “In Progress”

      Issue 2: Blank Result Screen After Result Availability

      Steps to Reproduce:

      1. Wait until TrueNat result is available (~1 hour).
      2. Open the same beneficiary in TrueNat.
      3. Click on “View Result” button.

      Expected Result:

      • Result should display properly (MTB detected / not detected / invalid)

      Actual Result:

      • Result screen opens but shows blank data
      • No result value is displayed despite DB having data

              Assignee:
              Nidhi Saini
              Reporter:
              Nidhi Saini
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                Created:
                Updated: