Unable to sync the records after switching app form offline to online mode

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    • Type: Task
    • Resolution: Done
    • Priority: Highest
    • 1.3
    • Affects Version/s: None
    • None
    • STOP TB Sprint 4

      Unable to sync the records after switching app form offline to online mode
      Steps to replicate the issue:

      1. Connect to camp mode (i.e. UAT server)
      2. Login as Registar User
      3. Now keep the Mobile device offline mode
      4. Close App and open App
      5. Collect HH registration, HoF registration, Family member registration
      6. like this collect 1 - 2 records registration
      7. Keep the Mobile device in offline mode for 1 hour
      8. Now Login / Connect to camp mode & login
      9. Expected Result:
        All Records should sync.

      Actual Result:

      • Unable to sync the records even after manual sync or force sync 
      • Records got synced when the any one record is edit and updated the details

        1. Problem Flow.png
          122 kB
          Rohit.Prajapati
        2. Solution Flow.png
          129 kB
          Rohit.Prajapati
        3. XRecorder_20260728_03.mp4
          5.99 MB
          Nidhi Saini

              Assignee:
              Nidhi Saini
              Reporter:
              Madhava Ramu N
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                Created:
                Updated:
                Resolved: