1. Login Issues

Issues Raised:

• Login failure even after account activation
• Automatic logout followed by account deactivation while session shows “open”

Discussion & Action:

• Field Team to share mobile logs with unsuccessful password attempts with the Pranab
• Dev Team to enable alert message for unsuccessful password entry attempts

 

1. Data Sync Problem

Issue Raised:

• Data not syncing properly within the application

Action:

• Field Team to share logs, application version, and mobile device details
• Dev Team to analyze sync failure patterns and identify root cause

 

1. Data Transfer Issue (Xushrukha → Utprerona)

Issue Raised:

• Data from Xushrukha not reflecting properly into Utprerona application

Action:

• Ticket already raised (FLW-910)
• Integration team to track and resolve data migration issues

 

1. Family Name Auto-fill Issue

Issues Raised:

• Head of family’s last name auto-added to all family members
• Duplicate (double) surnames appearing in some cases

Clarification:

• ASHAs can edit or remove surname to avoid duplication
• Further Team will share the details.

 

1. Assamese Language Errors

Issue Raised:

• Incorrect translations for certain terms (e.g., “Husband”, “Wife”)

Action:

• Corrections to be shared by field users
• Updates will be incorporated in the next app language patch once the translations are shared

 

1. Eligible Couple Registration Interface Issue

Issues Raised:

• Difficulty in registering eligible couples
• Unclear beneficiary registration flow
• Difficulty in tracking eligible couples post registration

Action:

• Field Team to share logs, data samples, and screenshots
• Dev and backend teams to review workflow and tracking mechanism

 

1. ABHA ID Visibility Issue

Issue Raised:

• ABHA IDs created earlier via Xushrukha not visible in Utprerona

Action:

• Field Team to share 1–2 sample beneficiary details for investigation
• Dev team to verify data mapping and sync status

CC: mithun.james@piramalswasthya.org syed.saleem@piramalswasthya.org