New Bug Observed in Version 2.9.2

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Blocker
    • 2.10
    • Affects Version/s: 2.9
    • FLW Mobile App
    • Prod

      New Bug Observed in Version 2.9.2

      After updating the application from version 2.8.7 to 2.9.2, a new issue has been observed where the Employee ID is showing as "null" for several ASHA users.

      Observations:

      1. Employee ID is displayed as null in the user profile.
      1. Users with Employee ID showing as null appear to be facing data synchronization issues.
      1. For users where the Employee ID is displayed correctly, no data syncing issues have been observed so far.
      1. Approximately 30 ASHA users have been identified with the Employee ID null issue.
      1. Login and logout were performed multiple times, but the Employee ID continued to display as null.
      1. In some cases, users uninstalled the application and reinstalled it from the Play Store. After reinstallation, the Employee ID appeared correctly and data synchronization started working normally.

      Attached are screenshots of affected user IDs along with the corresponding log files for your reference and investigation.

      CC:mithun.james@piramalswasthya.org syed.saleem@piramalswasthya.org islam.mohibul@piramalswasthya.org 

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          Pranab Jyoti Sharma
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          Pranab Jyoti Sharma
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          Pranab Jyoti Sharma
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          Pranab Jyoti Sharma
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          Pranab Jyoti Sharma
        6. WhatsApp Image 2026-06-08 at 11.16.35 AM.jpeg
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          Pranab Jyoti Sharma
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          Pranab Jyoti Sharma
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          Pranab Jyoti Sharma
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          Ritik Rathaur
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          Ritik Rathaur

              Assignee:
              Pranab Jyoti Sharma
              Reporter:
              Pranab Jyoti Sharma
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                Created:
                Updated: