Production_ASSAM_Session timeout issue

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    • Type: Bug
    • Resolution: Done
    • Priority: Highest
    • 3.2.1
    • Affects Version/s: None
    • HWC Web App
    • Prod

      Step to reproduce

      1. log in to the AAM URL with a valid credentials
      2. Open registrar or other role(nurse/doctor/pharma/LT) and leave that screen as it is for 30 min
      3. After 30 min, try to switch the role(nurse to doctor or other also)
      4. You'll get error(5000 'unable to fetch session object from Redis server')

      Expected Scenario- Flow should be working until user trying to log out.

        1. image-2025-08-07-14-43-00-346.png
          image-2025-08-07-14-43-00-346.png
          63 kB

            Assignee:
            Deep Shikha
            Reporter:
            Kundan Kumar Srivastava
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              Created:
              Updated:
              Resolved: