In the Grievance Outbound Worklist of the CO section of 1097, when clicking the Call button to initiate a call, a pop-up message appears stating:
"Agent or IP or Phone is not as per request."

Steps to Reproduce:

1. Log in to the CO module.

1. Go to Outbound Worklist.

1. Under Grievance Outbound worklist.
2. Select a record and click the Call button.

1. Observe the pop-up message.

Expected Behavior:
The call should initiate without errors if the agent, IP, and phone setup is correct.

Actual Behavior:
A pop-up message is shown