Issue: After call closure ,in call allocation screen Record didn’t move to anm, instead associate count increased and record is seen no where again

Steps to reproduce:
Land the call in anm
submit the questionnaire with hrp-no
close the call with calldisconnected- no, isfurthercallreq -yes, selected preferred language is not mapped to current agent

expected behaviour:
Record should move to other anm

Actual result:
Record didn’t move to anm, instead associate count increased and record is seen no where again.

url:https://uatamrit.piramalswasthya.org/ecd