IVR Feedback Not Working in HAO Module

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    • Type: Bug
    • Resolution: Done
    • Priority: Medium
    • 3.1.0
    • Affects Version/s: 3.1.0
    • None
    • AMRIT Sprint 37
    • 104
    • UAT

      The IVR feedback feature is currently non-functional in the HAO module. 

      Steps to Reproduce:

      1. Initiate and complete a call within the HAO module.
      1. Wait for the IVR feedback prompt.
      1. Click on IVR and then submit.

      Expected Behavior:
      Upon call completion in the HAO module, users should receive an IVR prompt requesting feedback. 

      Actual Behavior:
      No IVR feedback prompt is triggered,

        1. image-2025-05-23-18-41-35-886.png
          image-2025-05-23-18-41-35-886.png
          69 kB

            Assignee:
            Unassigned
            Reporter:
            Deep Shikha
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              Created:
              Updated:
              Resolved: