ravi.shanigarapu@piramalswasthya.org 

 

Complaint resolution is "unresolved" and selected the Calltype as "Valid - Valid"

But record is not removing from worklist. And also an invalid response format is returning from below API.

 

https://amritwprdev.piramalswasthya.org/commonapi-v1.0/completeGrievanceCall

 

{   "complaintID": "FE/100/10012025/1668",   "userID": 326,   "isCompleted": true,   "beneficiaryRegID": 2347488,   "callTypeID": "103",   "benCallID": "9470",   "providerServiceMapID": 89,   "createdBy": "Nacoone" }

 

Resp:

{
    "data":

{         "response": "no_reattempt_needed"     }

,
    "statusCode": 200,
    "errorMessage": "Success",
    "status": "Success"
}