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  1. AMRIT
  2. AMM-1136 1097Integrate close call API
  3. AMM-1331

Record is removing from the worklist if the complaint is unresolved and Call Type: Valid, Call Sub Type: Serviced Call

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Details

    • Icon: Sub-task Sub-task
    • Resolution: Done
    • Icon: Low Low
    • None
    • None
    • None
    • AMRIT Sprint 26, AMRIT Sprint 32, AMRIT Sprint 33, AMRIT Sprint 34
    • 1097
    • Dev

    Description

      For below feedbackId, it's the first attempt and complaint resolution is selected as  "Unresolved". 

      Call Type: Valid, Call Sub Type: Serviced Call

       

      But it got removed from the worklist

       

      https://amritwprdev.piramalswasthya.org/commonapi-v1.0/completeGrievanceCall?apikey=undefined

       

      Req:

      {   "complaintID": "FE/72/12112024/1605",   "userID": 326,   "isCompleted": true,   "beneficiaryRegID": 2347482,   "callTypeID": "10059",   "benCallID": "9462",   "providerServiceMapID": 89,   "createdBy": "Nacoone" }

       

      Rsp:

      {
          "data":

      {         "response": "Successfully closing call"     }

      ,
          "statusCode": 200,
          "errorMessage": "Success",
          "status": "Success"
      }

       

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              devika.s@piramalswasthya.org Devika S
              devika.s@piramalswasthya.org Devika S
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                Created:
                Updated:
                Resolved:

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