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  1. AMRIT
  2. AMM-1131 1097 Integrate API for fetching grievance outbound  worklist data
  3. AMM-1325

Duplicate records in grievance outbound worklist

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Details

    • Icon: Sub-task Sub-task
    • Resolution: Done
    • Icon: High High
    • None
    • None
    • None
    • AMRIT Sprint 26, AMRIT Sprint 32, AMRIT Sprint 33, AMRIT Sprint 34
    • 1097
    • Dev

    Description

      Getting duplicate records in outbound work list fetch API

      http://amritwprdev.piramalswasthya.org:8080/commonapi-v2.1.0/getGrievanceOutboundWorklist

      Req:

      {   "providerServiceMapID": 89,   "userId": 326 }

      Resp:
      {
          "data": [
              {
                  "complaintID": "FE/222/04032025/1724",
                  "subjectOfComplaint": "feedback",
                  "complaint": "testt",
                  "beneficiaryRegID": 2347488,
                  "providerServiceMapID": 89,
                  "firstName": null,
                  "lastName": null,
                  "primaryNumber": "9960497306",
                  "transactions": [
                     

      {                     "actionTakenBy": "Jammukashmir",                     "status": "Open",                     "fileName": null,                     "fileType": null,                     "redressed": "No",                     "createdAt": "2025-03-13T07:21:44.000+00:00",                     "updatedAt": "2025-03-13T07:21:44.000+00:00",                     "comment": "Complainant Has Also Sent An EMail Directly to JKSACS On 9th March 2025. A Committee Has Been Formed By The PD on 10th March 2025 To Look Into The Matter."                 }

                  ],
                  "severety": "Emergency",
                  "state": "Jammu and Kashmir",
                  "userId": 326,
                  "deleted": false,
                  "createdBy": "Admin",
                  "createdDate": "2025-03-24T12:49:01.000+00:00",
                  "lastModDate": "2025-03-25T05:17:22.000+00:00",
                  "isCompleted": false,
                  "gender": null,
                  "district": null,
                  "beneficiaryID": null,
                  "age": null,
                  "retryNeeded": true,
                  "callCounter": 0,
                  "lastCall": "2025-03-24T12:49:01.000+00:00"
              },
              {
                  "complaintID": "FE/222/04032025/1724",
                  "subjectOfComplaint": "Adarani",
                  "complaint": "test GR 25",
                  "beneficiaryRegID": 2347488,
                  "providerServiceMapID": 89,
                  "firstName": null,
                  "lastName": null,
                  "primaryNumber": "9960497306",
                  "transactions": [
                     

      {                     "actionTakenBy": "Jammukashmir",                     "status": "Open",                     "fileName": null,                     "fileType": null,                     "redressed": "No",                     "createdAt": "2025-03-13T07:21:44.000+00:00",                     "updatedAt": "2025-03-13T07:21:44.000+00:00",                     "comment": "Complainant Has Also Sent An EMail Directly to JKSACS On 9th March 2025. A Committee Has Been Formed By The PD on 10th March 2025 To Look Into The Matter."                 }

                  ],
                  "severety": "Emergency",
                  "state": "Jammu and Kashmir",
                  "userId": 326,
                  "deleted": false,
                  "createdBy": "Admin",
                  "createdDate": "2025-03-24T12:49:01.000+00:00",
                  "lastModDate": "2025-03-25T05:17:22.000+00:00",
                  "isCompleted": false,
                  "gender": null,
                  "district": null,
                  "beneficiaryID": null,
                  "age": null,
                  "retryNeeded": true,
                  "callCounter": 0,
                  "lastCall": "2025-03-24T12:49:01.000+00:00"
              },
              {
                  "complaintID": "FE/222/04032025/1724",
                  "subjectOfComplaint": "feedback",
                  "complaint": "testt",
                  "beneficiaryRegID": 2347488,
                  "providerServiceMapID": 89,
                  "firstName": null,
                  "lastName": null,
                  "primaryNumber": "9960497306",
                  "transactions": [
                     

      {                     "actionTakenBy": "Jammukashmir",                     "status": "Open",                     "fileName": null,                     "fileType": null,                     "redressed": "No",                     "createdAt": "2025-03-13T07:17:21.000+00:00",                     "updatedAt": "2025-03-13T07:17:21.000+00:00",                     "comment": "Complainant has also sent a mail directly at JKSACS through on 9th March 2025. A committee has been formed by the PD to look into the matter."                 }

                  ],
                  "severety": "Emergency",
                  "state": "Jammu and Kashmir",
                  "userId": 326,
                  "deleted": false,
                  "createdBy": "Admin",
                  "createdDate": "2025-03-24T12:49:01.000+00:00",
                  "lastModDate": "2025-03-25T05:17:22.000+00:00",
                  "isCompleted": false,
                  "gender": null,
                  "district": null,
                  "beneficiaryID": null,
                  "age": null,
                  "retryNeeded": true,
                  "callCounter": 0,
                  "lastCall": "2025-03-24T12:49:01.000+00:00"
              },
              {
                  "complaintID": "FE/222/04032025/1724",
                  "subjectOfComplaint": "Adarani",
                  "complaint": "test GR 25",
                  "beneficiaryRegID": 2347488,
                  "providerServiceMapID": 89,
                  "firstName": null,
                  "lastName": null,
                  "primaryNumber": "9960497306",
                  "transactions": [
                     

      {                     "actionTakenBy": "Jammukashmir",                     "status": "Open",                     "fileName": null,                     "fileType": null,                     "redressed": "No",                     "createdAt": "2025-03-13T07:17:21.000+00:00",                     "updatedAt": "2025-03-13T07:17:21.000+00:00",                     "comment": "Complainant has also sent a mail directly at JKSACS through on 9th March 2025. A committee has been formed by the PD to look into the matter."                 }

                  ],
                  "severety": "Emergency",
                  "state": "Jammu and Kashmir",
                  "userId": 326,
                  "deleted": false,
                  "createdBy": "Admin",
                  "createdDate": "2025-03-24T12:49:01.000+00:00",
                  "lastModDate": "2025-03-25T05:17:22.000+00:00",
                  "isCompleted": false,
                  "gender": null,
                  "district": null,
                  "beneficiaryID": null,
                  "age": null,
                  "retryNeeded": true,
                  "callCounter": 0,
                  "lastCall": "2025-03-24T12:49:01.000+00:00"
              },
              {
                  "complaintID": "FE/222/04032025/1724",
                  "subjectOfComplaint": "feedback",
                  "complaint": "testt",
                  "beneficiaryRegID": 2347488,
                  "providerServiceMapID": 89,
                  "firstName": null,
                  "lastName": null,
                  "primaryNumber": "9960497306",
                  "transactions": [
                     

      {                     "actionTakenBy": "Jammukashmir",                     "status": "Open",                     "fileName": null,                     "fileType": null,                     "redressed": "No",                     "createdAt": "2025-03-08T06:09:17.000+00:00",                     "updatedAt": "2025-03-08T06:09:17.000+00:00",                     "comment": "Matter forwarded to AD GIPA. Person contacted alongwith ART staff. Complaint is being looked into."                 }

                  ],
                  "severety": "Emergency",
                  "state": "Jammu and Kashmir",
                  "userId": 326,
                  "deleted": false,
                  "createdBy": "Admin",
                  "createdDate": "2025-03-24T12:49:01.000+00:00",
                  "lastModDate": "2025-03-25T05:17:22.000+00:00",
                  "isCompleted": false,
                  "gender": null,
                  "district": null,
                  "beneficiaryID": null,
                  "age": null,
                  "retryNeeded": true,
                  "callCounter": 0,
                  "lastCall": "2025-03-24T12:49:01.000+00:00"
              },
              {
                  "complaintID": "FE/222/04032025/1724",
                  "subjectOfComplaint": "Adarani",
                  "complaint": "test GR 25",
                  "beneficiaryRegID": 2347488,
                  "providerServiceMapID": 89,
                  "firstName": null,
                  "lastName": null,
                  "primaryNumber": "9960497306",
                  "transactions": [
                     

      {                     "actionTakenBy": "Jammukashmir",                     "status": "Open",                     "fileName": null,                     "fileType": null,                     "redressed": "No",                     "createdAt": "2025-03-08T06:09:17.000+00:00",                     "updatedAt": "2025-03-08T06:09:17.000+00:00",                     "comment": "Matter forwarded to AD GIPA. Person contacted alongwith ART staff. Complaint is being looked into."                 }

                  ],
                  "severety": "Emergency",
                  "state": "Jammu and Kashmir",
                  "userId": 326,
                  "deleted": false,
                  "createdBy": "Admin",
                  "createdDate": "2025-03-24T12:49:01.000+00:00",
                  "lastModDate": "2025-03-25T05:17:22.000+00:00",
                  "isCompleted": false,
                  "gender": null,
                  "district": null,
                  "beneficiaryID": null,
                  "age": null,
                  "retryNeeded": true,
                  "callCounter": 0,
                  "lastCall": "2025-03-24T12:49:01.000+00:00"
              },
              {
                  "complaintID": "FE/365/30012025/1688",
                  "subjectOfComplaint": "feedback",
                  "complaint": "test",
                  "beneficiaryRegID": 2347484,
                  "providerServiceMapID": 89,
                  "firstName": null,
                  "lastName": null,
                  "primaryNumber": "9960497306",
                  "transactions": [
                     

      {                     "actionTakenBy": "Maharashtra",                     "status": "Open",                     "fileName": "https://grievance1097naco.piramalswasthya.org/grsbepro/igemr1097/public/storage/uploads/2025-03-03-17-04-45-658461.pdf",                     "fileType": "pdf",                     "redressed": "No",                     "createdAt": "2025-03-03T11:34:45.000+00:00",                     "updatedAt": "2025-03-03T11:34:45.000+00:00",                     "comment": "Istruction given to DAPCU to call complainer and conduct a meeting with both parties and solve the issue.\r\nIf necessary take Vihaan staff help"                 }

                  ],
                  "severety": "Emergency",
                  "state": "Maharashtra",
                  "userId": 326,
                  "deleted": false,
                  "createdBy": "Admin",
                  "createdDate": "2025-03-24T12:49:03.000+00:00",
                  "lastModDate": "2025-03-25T05:17:22.000+00:00",
                  "isCompleted": false,
                  "gender": null,
                  "district": null,
                  "beneficiaryID": null,
                  "age": null,
                  "retryNeeded": true,
                  "callCounter": 0,
                  "lastCall": "2025-03-24T12:49:03.000+00:00"
              },
              {
                  "complaintID": "FE/365/30012025/1688",
                  "subjectOfComplaint": "Generic Complaint",
                  "complaint": "test Priya GR",
                  "beneficiaryRegID": 2347484,
                  "providerServiceMapID": 89,
                  "firstName": null,
                  "lastName": null,
                  "primaryNumber": "9960497306",
                  "transactions": [
                     

      {                     "actionTakenBy": "Maharashtra",                     "status": "Open",                     "fileName": "https://grievance1097naco.piramalswasthya.org/grsbepro/igemr1097/public/storage/uploads/2025-03-03-17-04-45-658461.pdf",                     "fileType": "pdf",                     "redressed": "No",                     "createdAt": "2025-03-03T11:34:45.000+00:00",                     "updatedAt": "2025-03-03T11:34:45.000+00:00",                     "comment": "Istruction given to DAPCU to call complainer and conduct a meeting with both parties and solve the issue.\r\nIf necessary take Vihaan staff help"                 }

                  ],
                  "severety": "Emergency",
                  "state": "Maharashtra",
                  "userId": 326,
                  "deleted": false,
                  "createdBy": "Admin",
                  "createdDate": "2025-03-24T12:49:03.000+00:00",
                  "lastModDate": "2025-03-25T05:17:22.000+00:00",
                  "isCompleted": false,
                  "gender": null,
                  "district": null,
                  "beneficiaryID": null,
                  "age": null,
                  "retryNeeded": true,
                  "callCounter": 0,
                  "lastCall": "2025-03-24T12:49:03.000+00:00"
              },
              {
                  "complaintID": "FE/365/30012025/1688",
                  "subjectOfComplaint": "feedback",
                  "complaint": "test",
                  "beneficiaryRegID": 2347484,
                  "providerServiceMapID": 89,
                  "firstName": null,
                  "lastName": null,
                  "primaryNumber": "9960497306",
                  "transactions": [
                     

      {                     "actionTakenBy": "Maharashtra",                     "status": "Open",                     "fileName": "https://grievance1097naco.piramalswasthya.org/grsbepro/igemr1097/public/storage/uploads/2025-03-03-17-04-45-961056.pdf",                     "fileType": "pdf",                     "redressed": "No",                     "createdAt": "2025-03-03T11:34:45.000+00:00",                     "updatedAt": "2025-03-03T11:34:45.000+00:00",                     "comment": "Istruction given to DAPCU to call complainer and conduct a meeting with both parties and solve the issue.\r\nIf necessary take Vihaan staff help"                 }

                  ],
                  "severety": "Emergency",
                  "state": "Maharashtra",
                  "userId": 326,
                  "deleted": false,
                  "createdBy": "Admin",
                  "createdDate": "2025-03-24T12:49:03.000+00:00",
                  "lastModDate": "2025-03-25T05:17:22.000+00:00",
                  "isCompleted": false,
                  "gender": null,
                  "district": null,
                  "beneficiaryID": null,
                  "age": null,
                  "retryNeeded": true,
                  "callCounter": 0,
                  "lastCall": "2025-03-24T12:49:03.000+00:00"
              },
              {
                  "complaintID": "FE/365/30012025/1688",
                  "subjectOfComplaint": "Generic Complaint",
                  "complaint": "test Priya GR",
                  "beneficiaryRegID": 2347484,
                  "providerServiceMapID": 89,
                  "firstName": null,
                  "lastName": null,
                  "primaryNumber": "9960497306",
                  "transactions": [
                     

      {                     "actionTakenBy": "Maharashtra",                     "status": "Open",                     "fileName": "https://grievance1097naco.piramalswasthya.org/grsbepro/igemr1097/public/storage/uploads/2025-03-03-17-04-45-961056.pdf",                     "fileType": "pdf",                     "redressed": "No",                     "createdAt": "2025-03-03T11:34:45.000+00:00",                     "updatedAt": "2025-03-03T11:34:45.000+00:00",                     "comment": "Istruction given to DAPCU to call complainer and conduct a meeting with both parties and solve the issue.\r\nIf necessary take Vihaan staff help"                 }

                  ],
                  "severety": "Emergency",
                  "state": "Maharashtra",
                  "userId": 326,
                  "deleted": false,
                  "createdBy": "Admin",
                  "createdDate": "2025-03-24T12:49:03.000+00:00",
                  "lastModDate": "2025-03-25T05:17:22.000+00:00",
                  "isCompleted": false,
                  "gender": null,
                  "district": null,
                  "beneficiaryID": null,
                  "age": null,
                  "retryNeeded": true,
                  "callCounter": 0,
                  "lastCall": "2025-03-24T12:49:03.000+00:00"
              }
          ],
          "errorMessage": "Success",
          "statusCode": 200,
          "status": "Success"

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          471 kB
          Devika S

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              Amrit.DB@piramalswasthya.org Mokirala Anil Kumar
              devika.s@piramalswasthya.org Devika S
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                Updated:
                Resolved:

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