HAO unable to send the SMS to Benerficiaries

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    • Type: Bug
    • Resolution: Done
    • Priority: Medium
    • None
    • Affects Version/s: None

      Description:
      In the 104 HAO screen:

      • When attempting to send an SMS to the Beneficiary on the first attempt, the SMS fails to send.
      • The same issue persists when the Beneficiary calls for the second time; the SMS is not sent to either the Beneficiary's number or the Alternate number.

      Steps to Reproduce:

      • Navigate to the 104 HAO screen.
      • Attempt to send an SMS to the Beneficiary during the first call attempt.
      • Observe that the SMS is not sent.
      • Repeat the process for the Beneficiary's second call attempt and observe the behavior again.

      Expected Behavior:
      The SMS should be successfully sent to the Beneficiary and the Alternate number on the first attempt. It should function properly during subsequent calls as well.

      Actual Behavior:
      The SMS is not sent to the Beneficiary or the Alternate number on both the first and second call attempts.

            Assignee:
            Shashank Kharkwal
            Reporter:
            Rohit Jayaraman [X] (Inactive)
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              Created:
              Updated:
              Resolved: