This is to inform you that No call records found in 104 inbound call for 21st nov if we select inbound from application. if we select both inbound and outbound call data is reflecting.

• Description

• • Steps to Reproduce:
    1. Open the application in the browser view.
    2. Navigate to the login page.
    3. Supervisor Enter valid username and password.
    4. Go to call auditing select date range and role and search.
    5. Select PNC report and download the report.
  • Expected Result:
    inbound selected with HYBIRD HAO should fetch the data-{}
  • Actual Result:
    inbound and outbound selecting HYBIRD HAO- 
  • Observed Environment:  Production

     Environment

• • URL: http://192.168.5.5:8080/104-ui
  • Browser: Chrom 

inbound selected with HYBIRD HAO No data-{}

inbound and outbound selecting HYBIRD HAO-